NOIRE LIMITED WARRANTY
This limited warranty covers any defects in material or workmanship in new
NOIRE Eyewear products purchased by customers on noireeyewear.com. It
doesn’t cover certain things, so please read this limited warranty carefully.
This limited warranty extends only to the original consumer purchaser (after
this, “you” or “your”) and can’t be assigned or transferred to anyone else. If
you purchased your NOIRE product online from NOIRE, Inc. (after this,
“NOIRE,” “us,” “we,” or “our”), you may obtain coverage under this limited
warranty. If you purchased NOIRE product somewhere else, this limited
warranty doesn’t apply.
WHAT DOES THIS WARRANTY NOT COVER?
This limited warranty doesn’t cover any problem caused by (i) commercial
use, (ii) normal wear and tear, or (iii) misuse, accident (including but not
limited to collision, fire, and spilled food or liquid), neglect, abuse, alteration,
unusual stress, modification, improper or unauthorized repair, or improper
storage. This limited warranty is void if a product is returned with removed,
damaged or tampered labels or any alterations.
NOIRE DOES NOT WARRANT AGAINST ANY SCRATCHED, FRACTURED, OR SHATTERED
LENSES.
Also, consequential, indirect, and incidental damages are not recoverable under this warranty.
HOW LONG DOES THE COVERAGE LAST?
The warranty period is life time from the documented date of purchase.
WHAT DO YOU HAVE TO DO?
NOIRE will provide warranty coverage if your warranty claim complies with all
terms of this limited warranty and you follow the return procedure below. If
you don’t follow the return procedure, you can’t obtain warranty coverage.
To obtain warranty service for NOIRE Eyewear product purchased on
noireeyewear.com, please call us at (0031) 085-5002433 or email
SUPPORT
support@noireeyewear.com to obtain a Return Material Authorization (“RMA”)
and prepaid return shipping label.
If your claim is covered by this limited warranty, NOIRE will pay the cost of
shipping the product back to you after the warranty service is completed.
Any product returned to Noire without a valid warranty claim, without an RMA
or without proof of purchase may be rejected, returned to you at your cost or
kept for a period of 30 days. If after 30 days you have not paid for the cost of
return shipping, Noire may dispose of your product in its sole discretion after
notifying you by phone or email that it intends to do so and giving you a final
opportunity to make arrangements for return shipping. By sending a product
for warranty service or replacement, you agree to transfer ownership of the
original product to NOIRE at the time at which it arrives at our warehouse if
NOIRE determines that replacement is appropriate.
WHAT WILL NOIRE DO?
If NOIRE authorizes you to return your product to NOIRE and your claim is
covered by this limited warranty, NOIRE will decide whether to repair or
replace the defective product. If your product will be replaced, NOIRE will
decide whether to replace it with a new or remanufactured product. If NOIRE,
in its sole discretion, determines it’s not reasonable to replace the defective
product, NOIRE may refund you the purchase price you paid for the product.
Repaired or replaced products are covered for the remainder of the original
product warranty or 90 days, whichever is greater.
WHAT ABOUT OTHER REPAIRS?
If your Noire Eyewear product doesn’t qualify for warranty service under this
limited warranty or you can’t provide proof of purchase, you may still request
to have it repaired by Noire, but charges may apply. Please call (0031)
085-5002433 or email Info@noireeyewear.com to learn more.
